/// LEGAL PROTOCOL

PRIVACY POLICY

HOW WE HANDLE YOUR DATA. NO HIDDEN TRACKING. NO SELLING. STRAIGHT ANSWERS.

/// EFFECTIVE: JANUARY 2025DOC.PRIV // REV 1.0

/// OVERVIEW

YOUR DATA. OUR RESPONSIBILITY.

Rynvo, LLC ("Rynvo," "we," "us," or "our") operates the website at https://rynvo.media. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services.

We believe in transparency and minimal data collection. We do not sell your personal data. We do not use advertising trackers. We collect only what is necessary to operate our business and serve our clients.

/// DATA COLLECTION

INFORMATION WE COLLECT

FORM SUBMISSIONS

When you submit a contact or inquiry form on our website, we collect the information you voluntarily provide, which may include:

>Name and email address
>Phone number
>Company name and job title
>Website URL
>Referral source
>Services interested in and budget range
>Newsletter opt-in preference
>Project details and description

ANALYTICS DATA

We use privacy-focused analytics to understand how visitors use our website. Our analytics tools collect:

>Page views and visit duration
>Referral sources
>Browser and device type
>General geographic region

/// NOTE

Analytics are off until you allow them. Nothing in this section is collected from you unless you accept the measurement category in our cookie banner, and you can withdraw that at any time from the "Cookie settings" link in the footer.

Once allowed, we use Umami — cookieless and anonymous — and PostHog, which does create a per-visitor identifier and can record a replay of the session so we can see where a page fails people. We run no advertising or retargeting trackers at all. The Cookie Policy lists each tool, what it stores, and for how long.

/// DATA PROCESSING

HOW WE USE YOUR DATA

Information collected through our contact forms is processed through secure third-party services for CRM and sales pipeline management before reaching our team. This allows us to efficiently respond to inquiries and manage client communications.

We use your information to:

RESPOND TO INQUIRIES

Process and respond to your contact form submissions and service requests.

DELIVER SERVICES

Provide the web development, design, and digital marketing services you request.

IMPROVE OUR WEBSITE

Analyze aggregated, anonymous usage data to improve site performance and user experience.

COMMUNICATE UPDATES

Send newsletters and updates if you have explicitly opted in to receive them.

PROTECT OUR SITE

Maintain security through bot protection and abuse prevention via Cloudflare Turnstile.

LEGAL COMPLIANCE

Comply with applicable laws, regulations, and legal processes when required.

/// THIRD-PARTY SERVICES

EXTERNAL INTEGRATIONS

CLOUDFLARE

Our website is served through Cloudflare, which provides content delivery network (CDN) services, DDoS protection, SSL/TLS encryption, and performance optimization. Cloudflare may set security cookies to protect our site from malicious traffic.

CLOUDFLARE ANALYTICS

We use Cloudflare Analytics for privacy-focused, cookieless website analytics. This service provides aggregated data about site traffic without tracking individual users or creating personal profiles.

UMAMI ANALYTICS

We use Umami as a privacy-focused, cookieless analytics platform. Umami sets no cookies and builds no personal profile — but it is still a request to a third party carrying your IP address and the page you are on, so it is not loaded at all until you allow the measurement category. Withdraw that consent and the script is removed from the page.

POSTHOG

We use PostHog for product analytics and session replay, to understand which pages do their job and where people get stuck. Unlike Umami this is not anonymous: once you allow the measurement category, PostHog sets an identifier so repeat visits can be recognised as one person, and it can record a replay of your session on the site. PostHog is not initialised and makes no requests until you allow measurement — decline, and it never loads. Data is held in PostHog Cloud (US). You can withdraw consent at any time from the "Cookie settings" link in the footer.

C15T (CONSENT MANAGEMENT)

We use c15t, an open-source consent platform, to ask for and record your cookie choices. It stores which categories you allowed and when, so we do not ask again on every page and can evidence the choice if we are ever asked to. It records the decision itself, not a profile of you, and performs a coarse location lookup so the prompt you see matches the privacy law where you are.

CLOUDFLARE TURNSTILE

We use Cloudflare Turnstile for bot protection on our contact forms. Turnstile verifies that form submissions come from real users without requiring traditional CAPTCHA challenges, and it operates without tracking or profiling visitors.

FORM PROCESSING SERVICES

Contact form submissions are processed through third-party services for CRM and sales pipeline management. These services handle your form data securely to ensure your inquiry reaches our team efficiently. We require all third-party processors to maintain appropriate data security standards.

CALENDLY

We use Calendly to let you book an intro call directly. The scheduling widget is embedded on our booking and contact pages and is loaded from Calendly's servers, which means Calendly receives your IP address when it loads and may set its own cookies. If you book a call, the name, email address, and any answers you provide go to Calendly and are shared with us so we can hold the meeting. You are never required to use it — the contact form reaches the same team without involving Calendly at all. Calendly's own privacy policy governs the data it collects.

GOOGLE SEARCH

Our website is indexed by Google search engine, making our publicly available pages discoverable through search results. This does not involve sharing your personal information with Google.

/// COOKIES

COOKIE USAGE

We use minimal cookies, and no advertising or marketing cookies. The first three below are needed for the site to work and are set without asking; the last two only appear if you allow them. The Cookie Policy covers all of this in more detail, including how long each one lasts.

SECURITY COOKIES

Cloudflare security cookies, including the Turnstile check on our forms, used to identify trusted web traffic and protect the site from malicious activity.

CONSENT RECORD

Stores which cookie categories you allowed and when, so we do not ask again on every page and can evidence the choice. Set by c15t.

CMS AUTHENTICATION

A Strapi JWT cookie used for content management system authentication. Only issued for authenticated editing sessions — ordinary visitors never receive one.

ANALYTICS // OPT-IN

PostHog sets an identifier so repeat visits can be counted as one person, and can record a session replay. Nothing is set unless you allow the measurement category. Umami, our other analytics tool, sets no cookies at all.

SCHEDULER // OPT-IN

Calendly sets its own cookies inside its embed to hold your place in the booking flow. It is only loaded on the booking and contact pages, and only if you allow the functionality category — decline and those pages show a plain link to the same calendar instead.

/// NO ADVERTISING TRACKING

We do not use advertising tracking cookies, third-party marketing pixels, or any form of cross-site tracking technology. Your browsing activity on our site is not shared with advertisers, and we sell nothing to anyone.

To be precise about what that does not mean: if you allow analytics, PostHog does set a first-party identifier and can replay your session on this site. That is used to find broken pages and dead ends, it stays within our own analytics, and it never follows you anywhere else.

/// SECURITY

DATA PROTECTION

We take the security of your personal information seriously. Our website is served through Cloudflare, providing enterprise-grade security including DDoS protection, SSL/TLS encryption, and Web Application Firewall (WAF) protection.

We implement industry-standard security measures to protect your data during transmission and storage. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

/// YOUR RIGHTS

DATA ACCESS & CONTROL

You have the right to:

>Request access to the personal data we hold about you

>Request correction of any inaccurate personal data

>Request deletion of your personal data from our systems

>Withdraw consent for data processing at any time

>Opt out of marketing communications and newsletters

>Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@rynvo.media. We will respond to your request within 30 days.

/// SEARCH INDEXING

SEARCH ENGINE VISIBILITY

Our website is indexed by Google and other search engines. This means that publicly available pages on our site may appear in search results. Search engine indexing does not involve sharing your personal data with search providers.

/// MINORS

CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly.

/// UPDATES

POLICY CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically for the latest information on our privacy practices.

QUESTIONS ABOUT YOUR DATA?

RYNVO, LLC // AUSTIN, TX

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